ELP Notify has proven to be pivotal in the way that Endeavor Air currently approaches crew member notifications and, in addition to automated voice notification, has introduced three new methods to our crew members: app, SMS and email. Crew member feedback shows that the ELP Notify app is, by far, the most preferred method of notification. It comes as no surprise, however, considering that the app contains many useful features such as notifications, calendar-style schedule view, and hotel information. In an age where most people have a mobile device close at hand, ELP Notify has facilitated our ability to provide our crew members with notification options that correspond with their lifestyles. Among our pilots, in-app legalities information is an often-requested feature, so we're currently working with ELP to integrate legalities data from ELP's 117 Web into ELP Notify. As a whole, the ELP suite of products is fulfilling many needs that existing products couldn't provide.
Working with ELP as the launch customer proved to be a collaborative and productive experience. Throughout the process, and continuing today, the ELP team has been helpful, knowledgeable, and they are always willing to go the extra mile to answer all of our questions.Andrew S.Endeavor Air
The Cancelled Flights Report has been a great addition to our suite of tools from ELP. We use this report to ensure cancellations are processed timely and also use it to communicate within our organization via an HTML version of the report published to our website. In the OCC, the report gives us the amount of time that has elapsed since the cancellation entered CrewTrac which gives us an additional tool for prioritizing cancellation processing.Andrew S.Endeavor Air
ELP Aviation is very dependable, timely, accurate and price conscious...and they are good life and business people. The work they have preformed has been quite excellent and all projects have been reached within budget and on time, allowing us to achieve our goals with a high degree of satisfaction.Danny C.PSA Airlines
The report program provided by ELP has been a huge improvement in our daily Crew Management to address and track FAR117 rules. This was one of the few software products we installed over the years that did exactly what we expected, and the service from Erwin and his team is outstanding. We will look to them first for our future needs.Mark N.Trans States Holdings/Trans States GOJET / Compass
The company, ELP Aviation, is a great vendor to work with. The owner, Erwin, is a wonderful professional. His schedule is flexible, he is willing to travel (Erwin traveled to 7 cities in 9 days with the Project Manager!), and he has a positive attitude. He knows the airline business well and more importantly, a wealth of Sabre systems knowledge. When we hired his company, ELP Aviation to help implement an automated Deadhead booking solution for the Regional Carriers we knew that a standard solution was going to be a challenge. Erwin recognized that same fact immediately and he provided a software that was adaptable to each Carrier’s individual Deadhead booking needs. Whenever one of the Carrier’s reports an issue – ELP and Erwin have a stellar response time to diagnose the issue and then quickly identify then implement the software solution needed. We are happy and pleased to be working with ELP Aviation.Scott O.American Airlines