Monitoring crew legalities is the primary role of the scheduling department. However, monitoring is not enough. Knowing that a crew member has gone illegal when it is too late to solve critical issues has an adverse effect on the carrier’s revenue and reputation, and often causing government agency disclosures and fines.
During the day-day, the Operations Department must make moment-by-moment decisions as flights and crews are affected by weather, sick calls, airport delays, mechanical delays, etc. Typically those decisions are made without being able to anticipate the outcome.
Schedulers are often tasked with a reactive role to crew changes, instead of being able to be proactive and plan ahead for potential legality issues related to delays or cancellations.
For example, during Irregular Operations, Schedulers struggle to get ahead of the IROPS and have no way to put a plan in place ahead of the critical issues. The current Legacy Systems do not have a way for Scheduling Departments to enter ground delays or flight time delays for specific airports at specific times, to identify how many and which flights and crews will be affected by the irregular operations.